Last updated: 13-Oct-2025

At MoroccoPlan (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.MoroccoPlan.com

1. Information We Collect

  • We may collect the following personal data when you use our Website or book our services:
  • Identity details: Name, nationality, date of birth, passport/ID (if required for travel).
  • Contact details: Email address, phone number, WhatsApp, billing address.
  • Booking details: Tour selection, dates, group size, preferences.
  • Payment details: Credit/debit card information (processed securely via third-party payment providers; we do not store full card details).
  • Technical data: IP address, browser type, device information, cookies.

2. How We Use Your Data

We use your information for:

  • Processing bookings and payments.
  • Communicating with you about your reservations.
  • Providing customer support.
  • Sending updates, special offers, or newsletters (if you consent).
  • Improving our website, services, and customer experience.
  • Fulfilling legal obligations under Moroccan and international law.

3. Booking & Payment

  • All bookings must be made through our Website or authorized partners.
  • Prices are displayed in [currency: MAD, EUR, or USD] and include applicable taxes unless otherwise stated.
  • Payments are processed securely via trusted payment providers.
  • A booking is confirmed once full payment or the required deposit is received.

4. Sharing Your Information

We may share your data with:

  • Trusted third-party providers (e.g., payment gateways, tour operators, guides, transportation services).
  • Legal authorities if required by law.
  • Marketing & analytics tools (Google Analytics, email newsletter services), only with your consent.
  • We never sell your personal data to third parties.

5. Cookies & Tracking

Our Website uses cookies to:

  • Improve navigation and user experience.
  • Analyze traffic via tools like Google Analytics.
  • Personalize content and marketing.
  • You can manage or disable cookies in your browser settings. For details, see our Cookie Policy

6. Data Retention

We keep your data only as long as necessary for:
Providing booked services.
Legal, tax, and accounting obligations.
Resolving disputes and enforcing agreements.
When no longer needed, your data will be securely deleted.

7. Your Rights

Depending on your location (EU, UK, US, Canada, etc.), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (“right to be forgotten”).
  • Object to or restrict processing of your data.
  • Withdraw consent for marketing
  • communications.
  • Request a copy of your data in portable format.
  • To exercise these rights, contact us at Contact@MoroccoPlan.com

8. Security of Your Data

We use SSL encryption and secure third-party payment providers to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

As MoroccoPlan serves international travelers, your data may be transferred outside Morocco (e.g., to payment providers, cloud services). We ensure these transfers comply with data protection laws.

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last Updated” date.

12. Contact Us

MoroccoPlan

  • Address: Bouakkaz, Mhamid, Lot Zerktouni, Marrakesh 40160, Morocco
  • Email: Contact@MoroccoPlan.com
  • Tel: +212 6 18 71 87 49
  • WhatsApp: +212 660-421159
  • Website: www.MoroccoPlan.com