Last updated: 13-Oct-2025

Welcome to MoroccoPlan (“the Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website www.MoroccoPlan.com
(the “Website”) and the booking of tours, activities, and related services we provide.

By booking with us or using our services, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. Company Information

MoroccoPlan

  • Website: www.MoroccoPlan.com
  • Email: Contact@MoroccoPlan.com
  • Tel: +212 6 18 71 87 49
  • WhatsApp: +212 660-421159
  • Address: Bouakkaz, Mhamid, Lot Zerktouni, Marrakesh 40160, Morocco

2. Scope of Services


MoroccoPlan provides guided tours, day trips, activities, tickets, and multi-day travel experiences in Morocco and international destinations.
Our Website serves as a platform to:
Book tours, excursions, and activities operated directly by MoroccoPlan.
In some cases, connect you with third-party service providers.

3. Booking & Payment

  • All bookings must be made through our Website or authorized partners.
  • Prices are displayed in [currency: MAD, EUR, or USD] and include applicable taxes unless otherwise stated.
  • Payments are processed securely via trusted payment providers.
  • A booking is confirmed once full payment or the required deposit is received.

4. Cancellations & Refunds

  • Customers may cancel bookings by written notice via email or WhatsApp.
  • Standard cancellation rules:
  • Free cancellation up to 24H before the tour.
  • No refund for cancellations made after this period or in case of no-shows.
  • Multi-day tours and packages may have stricter policies (see product page).
  • Refunds are processed within [X business days] to the original payment method.
  • For more details, please see our Cancellation & Refund Policy.

5. Customer Responsibilities

  • Ensure valid travel documents (passport, visa, insurance).
  • Arrive at the meeting point on time; late arrivals may result in forfeiture without refund.
  • Follow safety instructions given by guides and operators.
  • Inform us of any health conditions, dietary needs, or special requirements before booking.

6. Changes & Cancellations by MoroccoPlan

We reserve the right to:

  • Cancel or reschedule tours due to weather, safety concerns, minimum participant requirements, or unforeseen events.
  • Provide alternative arrangements, rescheduling, or a full refund where applicable.

7. Liability Disclaimer

  • Participation in tours and activities involves inherent risks.
  • MoroccoPlan is not liable for:
  • Personal injury, loss, or damage unless caused by proven negligence.
  • Events beyond our control (weather, strikes, government actions, natural disasters).
  • Customers are strongly advised to obtain adequate travel insurance.

8. Third-Party Services

Some services may be operated by third-party providers. In such cases:

  • MoroccoPlan acts only as an agent.
  • The third-party provider’s terms & conditions will also apply.

9. Intellectual Property

All content on www.MoroccoPlan.com:

  • (text, images, logos, videos) is owned by MoroccoPlan or licensed to us.
  • No content may be copied, reproduced, or used without prior written consent.

10. Data Protection & Privacy

We process customer information in accordance with our Privacy Policy

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by Moroccan law.
Any disputes shall be resolved by the competent courts of Marrakesh, Morocco.

12. Contact Information

For any questions about these Terms & Conditions, please contact us:

MoroccoPlan

  • Address: Bouakkaz, Mhamid, Lot Zerktouni, Marrakesh 40160, Morocco
  • Email: Contact@MoroccoPlan.com
  • Tel: +212 6 18 71 87 49
  • WhatsApp: +212 660-421159
  • Website: www.MoroccoPlan.com